FAQs
Family Medical Center at Round Rock
FAQs
Family Medical Center at Round Rock
What insurance do you accept?
Our urgent care clinic currently accepts most major insurance plans. We recommend contacting our office for specific details about your insurance coverage.Do you have cash pay and membership options?
Yes, we accommodate cash-paying patients and offer membership plans that include fully covered visits and laboratory tests at our walk-in clinic.How can I access lab results?
We utilize Rupa Health for managing lab processes. You can access results through the Rupa Health Dashboard or our Patient Portal. For the dashboard, you'll receive a notification to create a password when results are ready. The Patient Portal will display lab results under shared documents. If you encounter any issues, please contact our customer support.Do my labs require fasting?
Fasting requirements vary depending on the specific test or panel. Please check the information provided for your particular test on our website to determine if 12-hour fasting is necessary. We provide urgent care services for both children and adults.What is a biomarker?
Biomarkers are measurable indicators in blood tests that healthcare professionals use to assess various aspects of a patient's health. These can help in disease detection, treatment monitoring, and predicting health outcomes. Examples include cholesterol levels for heart health or specific proteins for inflammation assessment.What is a panel of tests?
A panel refers to a group of related individual tests. For instance, our female wellness panel may include several biomarkers such as calcium, vitamin D, TSH, and hemoglobin A1C, as determined by our medical team.What locations offer lab testing?
Our clinic in Round Rock provides lab testing services. We invite you to visit us for comprehensive medical care.Can I get X-rays and other imaging in your urgent care medical center?
Indeed, our facility is fully equipped to perform X-rays, ultrasounds, and heart monitoring procedures. Additionally, we have an on-site laboratory that enables us to provide rapid test results.


