FAQs

Family Medical Center at Round Rock

FAQs

Family Medical Center at Round Rock

  • What insurance do you accept?

    Our urgent care clinic currently accepts most major insurance plans. We recommend contacting our office for specific details about your insurance coverage.
  • Do you have cash pay and membership options?

    Yes, we accommodate cash-paying patients and offer membership plans that include fully covered visits and laboratory tests at our walk-in clinic.
  • How can I access lab results?

    We utilize Rupa Health for managing lab processes. You can access results through the Rupa Health Dashboard or our Patient Portal. For the dashboard, you'll receive a notification to create a password when results are ready. The Patient Portal will display lab results under shared documents. If you encounter any issues, please contact our customer support.
  • Do my labs require fasting?

    Fasting requirements vary depending on the specific test or panel. Please check the information provided for your particular test on our website to determine if 12-hour fasting is necessary. We provide urgent care services for both children and adults.
  • What is a biomarker?

    Biomarkers are measurable indicators in blood tests that healthcare professionals use to assess various aspects of a patient's health. These can help in disease detection, treatment monitoring, and predicting health outcomes. Examples include cholesterol levels for heart health or specific proteins for inflammation assessment.
  • What is a panel of tests?

    A panel refers to a group of related individual tests. For instance, our female wellness panel may include several biomarkers such as calcium, vitamin D, TSH, and hemoglobin A1C, as determined by our medical team.
  • What locations offer lab testing?

    Our clinic in Round Rock provides lab testing services. We invite you to visit us for comprehensive medical care.
  • Can I get X-rays and other imaging in your urgent care medical center?

    Indeed, our facility is fully equipped to perform X-rays, ultrasounds, and heart monitoring procedures. Additionally, we have an on-site laboratory that enables us to provide rapid test results.